Cookies Policy

Our website, like many others, stores and retrieves information on your browser using cookies. Our Cookies Policy explains what cookies are, how we use cookies, how third-parties may use cookies, your choices regarding cookies and further information about cookies.

What are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. By using Cookies, we are able to provide you with a better experience and to improve our site by a better understanding as to how you use it.

We may use both “session” cookies and “persistent” cookies on our website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

The table below explains the cookies we may use and why.

Cookie Name Purpose
Google Analytics __utma __utmb __utmc __utmt __utmz These cookies are used to collect information about how visitors use our website. We use the information to report and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. Read Google's overview of privacy and safeguarding data
Wufoo ep201 ep202 These cookies are used to embed forms on our websites.


We use Google Analytics cookies on our website. We use Google Analytics in a basic, user-focused way, mainly in aggregated data reports for assessing acquisition, behaviour and conversions.

Retention of Data

Google Analytics has introduced data retention controls, which allow us to control how long user and event data for our website is held on Google Analytics servers. As of 25th May 2018 we have set data retention at the minimum period of 14 months.

Third-party service cookies

We may sometimes embed content and sharing tools from other (third party) sites. When you visit our website with embedded third party content or sharing tools, you may be presented with cookies from those third parties’ sites. We do not control these third party cookies. You should check the relevant third party website(s) for more information about these cookies, and whether and how you may opt out of receiving them.

Here is a list of places where you can find out more about specific services that we may use and their use of cookies:

I don’t want Cookies on my Device, what can I do?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit


If you have any questions about this cookie policy or our treatment of your personal information, please write to us by email

By post: Carter Thermal Industries, Redhill Road, Hay Mills, Birmingham, B25 8EY.

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